Effective Date: [Add Date]
Welcome to I MART (“Company”, “we”, “our”, “us”). These Terms & Conditions govern your use of our website www.i-mart.shop and our services including:
E-commerce Products
Food Delivery
Pharmacy Services
Grocery Delivery
Car Rental Services
Parcel / Courier Services
By using our website or services, you agree to these terms.
You must be at least 18 years old to use our services. By placing an order, you confirm that all information provided is accurate and complete.
All orders are subject to availability and confirmation.
Prices may change without prior notice.
We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspicious activity.
Payments must be made through approved payment methods listed on the website.
Delivery timelines are estimates and may vary due to traffic, weather, or operational issues.
Customers must provide accurate delivery addresses.
Failed delivery due to incorrect address or unavailable recipient may incur additional charges.
Once food orders are confirmed, cancellation may not be allowed.
I MART is not responsible for delays caused by restaurant partners.
Customers must immediately report issues with food quality upon delivery.
Prescription medicines require a valid doctor’s prescription.
I MART reserves the right to verify prescriptions before processing.
We are not liable for misuse of medicines after delivery.
Product images are for representation only.
Slight variations in packaging or weight may occur.
Returns are accepted only for damaged or wrong products within 24 hours of delivery.
Valid driving license is mandatory.
Customer is responsible for any damage, traffic fines, or misuse during rental period.
Fuel policy and security deposit terms will be informed at booking.
Customer must not send illegal, hazardous, or prohibited items.
I MART is not liable for delays due to external courier partners.
Compensation for lost items will be subject to company policy.
Refunds (if applicable) will be processed within 7–10 business days.
Some services (food delivery, pharmacy) may not be eligible for cancellation once dispatched.
I MART shall not be liable for:
Indirect or incidental damages
Service interruptions
Third-party service failures
Name
Phone Number
Email Address
Delivery Address
Payment Information
To process orders
To improve services
To communicate updates and offers
We do not sell your personal information to third parties.
We implement reasonable security measures to protect user data. However, no online transmission is 100% secure.
We reserve the right to update this policy at any time. Changes will be posted on the website.
For any queries or complaints, contact:
I MART
Website: www.i-mart.shop
Email: connectimart@gmail.com
Mobile: 9566066523
